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Returns & Refunds

Last updated October 2026. Questions? Contact us.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with your order number and photos. Eligible returns must be unused, in original packaging, with all accessories included.

Approved returns may be exchanged or refunded at our discretion after inspection. Opened hygiene-sensitive accessories and software may not be returnable unless faulty.

Shipping fees for returns due to customer change of mind are the customer's responsibility unless we made an error. Reach us on WhatsApp or phone for the fastest support.